PRIVACY POLICY AND TERMS & CONDITIONS

PRIVACY POLICY

Welcome to thebridalbeautyfestival (the “Website”). We are committed to keep members’ data safe and secure. The Bridal Beauty Festival (TBBF) use your personal data to provide our services to you. We have described how we collect, store and use your data in this Privacy Policy. We are committed to protecting your privacy and keep your personal data safe and secure. We understand that you care about the information that you share with us and we appreciate you entrust us with this data to offer you the TBBF services. There are steps you can take to control what we do with your data and we have explained those steps in this Privacy Policy. By visiting latestinbeauty.com you are accepting the current practices described in this Privacy Policy.

 

WHO IS RESPONSIBLE FOR YOUR DATA

The Bridal Beauty Festival is responsible for your data.We are registered as a company in England and Wales under company number 12229136. We are the data controller of the data which we collect from you, and as such we control the ways your personal data are collected and the purposes for which your personal data are used.

 

PERSONAL DATA WE COLLECT ABOUT YOU

The information we collect helps us offer you the right products and helps us improve our service. The types of information we gather are:

Your name and contact details (email address, telephone number, address) When you order your products from us or make changes to your order details. Your name and contact details (email address, telephone number, address). Information about your order from us (delivery address, billing address, payment method (not card details))When you create an account with us
 

HOW WE USE COOKIES

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic and allows websites to respond to you as an individual. The website can tailor its offering to your needs, likes and dislikes by gathering and remembering information about your preferences. If you register with us we will place a ‘cookie’ on your web browser with your email address. This helps next time you visit as your sign in will take less time. You can remove this cookie or update your browser settings to not allow this cookie to be stored on your computer without specific consent.

We collect information about how visitors use our site and use this feedback to improve. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages visited.

Our display advertising partners then enables us to present you with retargeting advertising on other sites based on your previous interaction with latestinbeauty.com. The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number.

 

HOW WE USE YOUR PERSONAL DATA

We can only use your personal data if we have a proper reason for doing so. According to the law, we can only use your data for one or more of these reasons:

  • To fulfil a contract we have with you, or 

  • If we have a legal duty to use your data for a particular reason, or 

  • When you consent to it, or When it is in our legitimate interests. 

 

MARKETING: HOW TO MANAGE THE MARKETING MESSAGES YOU RECEIVE

We may send you marketing communications by email if you have indicated that you are happy to receive such emails or if you have placed an order on thebridalbeautyfestival.com and you have not told us that you no longer wish to receive marketing emails. Our marketing communications include information about our new and existing services, special offers we think you might like and other emails about beauty, fashion and lifestyle products and services we think might be of interest for you. If you have previously opted-in to receiving emails from us, please go to the ‘newsletter section’ in your and untick the tickbox for receiving emails from us. You can update your preferences at any time. You can also opt out of receiving marketing emails by clicking on the unsubscribe link at the bottom of all our marketing emails.

Please note that if you tell us that you do not wish to receive marketing emails, you will still receive service emails which are necessary, for example: to confirm your order, update you on dispatch timings, etc.Please note that if you ask us to stop sending marketing emails, we will keep a note of your personal information and your request so that we can make sure you are excluded from the emails when they are sent out.

 

HOW LONG WE KEEP YOUR DATA

We keep your data only for as long as we need it. How long we need data depends on what we are using it for, whether that is to provide services to you, for our own legitimate interests or so that we can comply with the law.

We will actively review the information we hold and when there is no longer a customer, legal or business need for us to hold it, we will either delete it securely or in some cases anonymise it.

 

HOW WE PROTECT YOUR DATA

We protect your personal data against unauthorised access, unlawful use, accidental loss, corruption or destruction.

We use technical measures such as encryption, firewalls and password protection to protect your data and the systems they are held in. We also use operational measures to protect the data, for example by limiting the number of people who have access to the databases in which our customer and order information is held.

We keep these security measures under review and refer to industry security standards to keep up to date with current best practice.

 

HOW WE SHARE YOUR INFORMATION

Our customers’ information is a vital part of our business and we will never share your data to any other company or entity unless it is required to run our business efficiently.

 

COMPLAINTS

If you have any complaints concerning Latest in Beauty’s processing of your personal data please email us at info@thebridalbeautyfestival.com 

CONTACT US

You can write to us at info@thebridalbeautyfestival.com

TERMS & CONDITIONS

These terms and conditions govern the users ('you' or 'your') use of the website www.thebridalbeautyfestival.com ('the Website') In these Terms & Conditions.Access to and use of this Website and the products and services available (collectively the "Services") are subject to the following terms, conditions and notices (the "Terms & Conditions"). By using this Website and Services, you agree to be bound by all of the Terms & Conditions, which may be updated by us from time to time; any changes to the Terms & Conditions will be published here. If you do not agree to these Terms & Conditions, you should not use or access this Website.

AGREEMENT

  • You agree that:

  • the personal information that you provide when you register is true and accurate, you are not impersonating any other person or entity.

  • The products purchased on this site are for private and domestic use only and are not for re sale. Failure to comply will result in the termination of your subscription and your account being blocked.

  • You will inform us of any changes to your personal information on your account by e-mailing or calling our customer service team.

  • Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. We will not be liable if for any reason this Website is unavailable at any time. Occasionally, we may restrict access to some parts or this entire Website.

  • This Website occasionally contains links to other websites, which are not operated by LiB (the "Linked Sites"). LiB has no control over the Linked Sites and accepts no responsibility for them or for any loss or damage that may arise from your use of them. Your use of the Linked Sites will be subject to the terms of use and service contained within each site.

  • TBBF is the data controller of this website for the purpose of the Data Protection Act 1998 (“The Act”).

  • You have the right to access the information which LiB holds about you and this right can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

 

USING OUR SITE

  • We are the owner or licensee of all intellectual property rights on the Site and the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. 

  • Promotional codes. These are only to be used by themselves and not in conjunction with another offer.

  • You may view the content available on the Site for personal non-commercial use. You may print individual pages on the Site for your private non-commercial use, provided that such printing is not substantial or systematic and our trademarks and copyright are not removed. 

  • Unless otherwise stated in these Terms, you must not (whether directly or indirectly) copy, download, store, make available, distribute, sell or offer to sell all or any part of the content, products or Site, or download or otherwise copy (whether directly or indirectly) any content, files or data from the Site.

 

DELIVERY AND RETURNS

  • Your order should be delivered by Hermes OR UPS within roughly 3-4 days working days from placing your order. You acknowledge that occasionally, due to problems that are beyond our control e.g.holidays, late delivery of stock/weather conditions. 

  • Our no-fuss returns policy means that if for any reason you’re unhappy with your purchase, you can return it to us (unopened, with all seals and original packaging intact) within 30 days of purchase for a refund. 

  • In the interest of hygiene, we can only accept returns for opened items if they are found to be faulty by The Bridal Beauty Festival 

  • To return an item, please send us an email at info@thebridalbeautyfestival.com stating your full name, order number, reason for return and if you’d like a replacement or refund. Once we receive your request we will confirm whether you can return the item and provide you with return instructions. 

  • Please return products in all the original packaging with your order details, with ‘RETURN’ clearly marked on the outer box. 

  • The customer is responsible for return delivery charges and we recommend you return items via insured, registered or recorded delivery. 

  • It is essential you provide us with evidence of having sent the products back to us. We require a copy of the proof of postage receipt to receive a refund/replacement. 

  • Our customer services team aims to process refunds within 3 working days from receiving a copy of the proof of postage receipt. 

COMPLAINTS PROCESS

We hope that you're pleased with any purchase you've made and your experience with The Bridal Beauty Festival However, if there's something you're not happy with, please get in touch with us so that we can try to resolve the matter by emailing us at info@thebridalbeautyfestival.com